Privacy Policy
Scope
All and any users of any Paul Kelly Group services can expect their details to be protected. Below we have listed our privacy policy and compliance with GDPR. The General Data Protection Regulation (GDPR), which is EU wide and far more extensive than its predecessor the Data Protection Act, along with the Privacy and Electronic Communications Regulations (PECR), seek to protect and enhance the rights of EU data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU and its storage within the EEA.
The Paul kelly Group Services would comprise of:
www.pkgcoaching.com
www.pkgtraining.com
www.pkgadventures.co.uk
www.oxygenadvantagescotland.co.uk
www.buteykoscotland.co.uk
What information do we collect and who will handle it?
We collect information from you, in accordance with our Terms of Use when you use any of the aforementioned services.
pkg coaching – Subscribing on our site, as appropriate, you may be asked to enter your: name, e-mail address. You may, however, also visit our site anonymously. Enrolling onto any of our webinars, workshops or retreats you may be asked for: name, contact details, address, e-mail address and possibly dietary or medical requirements as required to provide the enrolled service. For the purpose of coaching and therapy sessions we may require more detailed information and will make notes, which may include details concerning your medication, treatment and other issues affecting your health and life. We will only collect what is relevant and necessary for your treatment. This data is always held securely, is not shared with anyone, unless requested by the courts or by your express permission, where you wish it to be shared.
For data storage purposes your general information may be handled by pre-vetted staff who have all signed an integrity and confidentiality agreement. All personal information will only be handled by the coach or therapist who you are in session with.
pkg training – Subscribing on our site, as appropriate, you may be asked to enter your: name, e-mail address. You may, however, also visit our site anonymously. Enrolling onto any of our webinars, or courses you will need to provide name, contact details, address, e-mail address and possibly dietary or medical requirements as required to provide the enrolled service. Depending on the course there may also be a requirement to provide proof of ID and complete assessment materials. No ID copies will ever be taken but proof of assessment needs to be held for the appropriate timescale as set out by the awarding body.
For data storage purposes your general information may be handled by pre-vetted staff who have all signed an integrity and confidentiality agreement
pkg adventure – Subscribing on our site, as appropriate, you may be asked to enter your: name, e-mail address. You may, however, also visit our site anonymously. Enrolling onto any of our webinars, or courses you will need to provide name, contact details, address, e-mail address and possibly dietary or medical requirements as required to provide the enrolled service. For the purpose of ecotherapy sessions we may require more detailed information and will possibly make notes, which may include details concerning your medication, treatment and other issues affecting your health and life. We will only collect what is relevant and necessary for your treatment. This data is always held securely, is not shared with anyone, unless requested by the courts or by your express permission, where you wish it to be shared.
For data storage purposes your general information may be handled by pre-vetted staff who have all signed an integrity and confidentiality agreement. All personal information will only be handled by the coach or therapist who you are in session with.
Buteyko Scotland – Subscribing on our site, as appropriate, you may be asked to enter your: name, e-mail address. You may, however, also visit our site anonymously. Enrolling onto any of our webinars, or courses you will need to provide name, contact details, address, e-mail address and possibly dietary or medical requirements as required to provide the enrolled service. For the purpose of delivering the Buteyko Breathing Method some other information may be collected such as medication and associated medical conditions.
For data storage purposes your general information may be handled by pre-vetted staff who have all signed an integrity and confidentiality agreement
Oxygen Advantage Scotland – Subscribing on our site, as appropriate, you may be asked to enter your: name, e-mail address. You may, however, also visit our site anonymously. Enrolling onto any of our webinars, courses or retreats you will need to provide name, contact details, address, e-mail address and possibly dietary or medical requirements as required to provide the enrolled service.
For data storage purposes your general information may be handled by pre-vetted staff who have all signed an integrity and confidentiality agreement
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or Practitioner details. You may, however, visit our site anonymously.
Like most websites, we use ‘cookies’ to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the ‘Do we use cookies’ section below for information about cookies and how we use them
What do we use information for?
Any of the information we collect from you may be used in one of the following ways:
To personalise users’ experience (your information helps us to more effectively respond to your customer service requests and support needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer or for service fulfilment purposes, such as:
To send periodic emails: appointment reminders, course-webinar confirmations, newsletters, follow up notes and forms
To enrol or give access to online materials or courses
To monitor and maintain customer service standards
To monitor and Paul Kelly Group service marketing campaigns
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you register or book a place on a webinar, course or session.
We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted to be only accessed as stated above.
Any hard copy information that is retained is locked within a filling cabinet within a locked room, which is only accessible by pre-vetted staff who have all signed an integrity and confidentiality agreement. Personal information is only accessible by the appropriate coach or therapist.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may release your information when we believe its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. Review information may be syndicated among trusted 3rd parties
Data is stored in the United Kingdom,
Complaints
If you have any questions or complaints regarding the processing of your personal data, please contact us at support@paulkellygroup.co.uk and we will endeavour to address your concerns. You can also contact the Information Commissioner’s Office with complaints regarding personal data.
Third party links
To provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Your Consent
By using our site, you consent to our privacy policy. If you have provided any of the paul kelly group subsidiaries with personal information at any time and wish to withdraw your consent, please contact us using the details below.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Paul Kelly
The Paul Kelly Group
Creag Beag
Caithness Place
Fort William
support@paulkellygroup.co.uk
07972542138
Data Protection
We are registered under the Data Protection Act and are committed to keeping all our records safe and confidential in accordance with it. Your financial information (debit/credit card numbers, etc) are held by our secure merchant services (e.g. WorldPay, PayPal, GoCardless & Stripe) and are encrypted for maximum security. Contact: Paul Kellu support@hypnoticworld.com (ICO registration no. Z8021143).
We will not sell on any personal information about any member to any third party.
In the event of members submitting articles for publication on Hypnotic World we always obtain prior consent before disclosing any donator’s email address or surname.
Cookie Statement
In line with most major web sites, The Paul Kelly Group uses cookies to enable users to use specific functions on the website, and to track usage of the site.
What data is stored in cookies?
The Paul Kelly Group uses cookies to store statistics about a user’s visit so that we can improve the site’s usability, and to store essential user-specific information such as login details and registration for courses. The Paul Kelly Group assumes implied consent with regards to a user’s request to save a setting and where cookies are automatically set, this follows our Terms and Conditions of use.
What cookies are used to store information?
The Paul Kelly Group uses cookies to store statistics about a user’s visit so that we can improve the site’s usability, and to store essential user-specific information such as login details
ASPSESSIONID… – e.g. 098f6bcd4621d373cade4e832627b4f6 – A default cookie of Active Server Pages to assign user sessions with an ID.
__utma – Third party-set Google Analytics cookie. Used to track user clicks on the website to improve the site.
__utmb – Third party-set Google Analytics cookie. Statistics pertaining to a user’s visit.
__utmc – Third party-set Google Analytics cookie. Time spend on site.
__utmz – Third party-set Google Analytics cookie. Source by which user found the site.
a) e.g. login – Login information required to enable subscribers to log in.
b) e.g. 098f6bcd4621d373cade4e832627b4f6 – Login information required to enable subscribers to log in.
coursea – e.g. login – Login information required to enable users to log in.
courseb – e.g. 098f6bcd4621d373cade4e832627b4f6 – Login information required to enable users to log in.
hwpk – e.g. password – Required to enable login to a particular guide that a user has purchased.
abbasket – e.g. CD-1 – Required to enable login to a particular guide that a user has purchased.
ctry – e.g. US – Set if a user opts to change their current country.
ctryset – e.g. 1 – Set if a user opts to change their current country.
modal-scriptsample-hide – e.g. 12345678 – Set if a modal is hidden.
remembermea – e.g. 1 – Set if a user opts to remember their login details when signing in.
pages – e.g. Legacy cookie; page user has clicked on.
affrefer – e.g. 1 – Referring affiliate ID used to track sales when you are referred by an affiliate link. Used to attribute commission to affiliates.
lgclid – e.g. abcdefg123456789 – Referring advert click ID.
phpsessid and similar – e.g. 12345 – Store session information based on the above cookies, page views and times.
Other Product Cookies:
Used to track users for purposes such as support chat sessions, Live2Support, trust seals from Comodo and Google Analytics.
Other cookies:
e.g. Login details, information for administrating users
These cookies shouldn’t affect general visitors.
How can I prevent my web browser from storing cookies?
The most effective way to prevent The Paul Kelly Group and 3rd parties such as Google and LearnDash from storing cookies is to block the domains of the cookies (e.g. “.paulkellygroup”) in your web browser settings. This varies between browser brands and versions. You can find more information below:
Microsoft® Windows® users:
http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies
FireFox users:
http://support.mozilla.org/en-US/kb/Blocking%20cookies
Safari users:
http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html
Users of other web browsers can usually find information from the manufacturer of the software, usually through the Help section of the program.
For more information on our cookies policy, please contact us – email details can be found on the Contact Us page.
